Cookie Policy
Last updated: 4 July 2026
This Cookie Policy explains how DIGILAB EOOD uses cookies and similar technologies in connection with GO4, a website and Shopify store monitoring service.
Company: DIGILAB EOOD
Address: Bulgaria, Sofia, zh.k. Ilinden, bl. 17, vh. 12
VAT/Bulstat: BG208018721
Contact: hello@go4.biz
This Cookie Policy describes the current GO4 service based on the current application functionality. It should be reviewed by qualified legal counsel before final publication.
1. What cookies are
Cookies are small text files stored on your device by a website or application.
They are commonly used to keep a user signed in, remember preferences, improve security or understand how a service is used.
Similar technologies may include local storage, session storage, pixels, scripts or server-side logs.
2. How GO4 uses cookies
Based on the current GO4 application functionality, GO4 primarily uses cookies and similar technologies for essential service purposes.
These purposes may include:
- keeping a user logged in
- protecting user sessions
- supporting OAuth and embedded app flows
- remembering language preferences
- supporting security and fraud prevention
- operating the GO4 admin dashboard and public pages
The current GO4 application code review did not identify advertising cookies or third-party marketing tracking cookies in the GO4 app itself.
If analytics, advertising pixels, chat widgets or other third-party scripts are added later, this Cookie Policy should be updated before publication or deployment of those tools.
3. Types of cookies we may use
GO4 may use the following categories of cookies and similar technologies.
Essential cookies
Essential cookies are required for GO4 to work correctly.
They may be used for:
- authentication
- session management
- account security
- CSRF protection
- Shopify OAuth flow support
- embedded app access
- preventing unauthorized access
These cookies cannot normally be disabled without affecting the functionality of GO4.
Preference cookies
Preference cookies may be used to remember choices such as language.
For example, GO4 may use language preference cookies so the public pages or admin dashboard can remember whether the user selected English or Bulgarian.
Analytics or performance cookies
The current GO4 application code does not show a dedicated third-party analytics cookie implementation.
If GO4 later uses analytics cookies to understand product usage or improve the service, this Cookie Policy should be updated with details about the provider, purpose, retention period and consent mechanism where required.
Marketing cookies
The current GO4 application code does not show advertising or retargeting cookies.
If GO4 later uses marketing cookies, they should be disclosed here and used only where legally permitted.
4. Cookies currently expected from GO4
The exact cookie names may depend on production configuration.
Based on the current application behavior, GO4 may use cookies such as:
- shopify_monitor_session or another configured session cookie name, used for login session and security
- go4_lang, used to remember language preference
- go4_front_lang, used to share language preference with public GO4 pages
These cookies are used for service operation and user preference purposes.
5. Shopify embedded app context
When GO4 is used inside Shopify Admin, Shopify may use its own cookies, session tokens or authentication mechanisms to provide the embedded app experience.
Shopify’s own cookies and platform processing are governed by Shopify’s policies.
You can learn more from Shopify’s published privacy materials at Shopify Privacy Policy.
6. GO4 JS Agent and storefront monitoring
If a merchant manually installs or enables the GO4 JS Agent on their own website or Shopify storefront, the JS Agent is intended for technical monitoring and diagnostics.
The JS Agent is not intended to set advertising cookies or sell personal data.
Depending on configuration, it may send technical monitoring data to GO4, such as:
- page URL or path
- performance timings
- JavaScript errors
- resource errors
- DOM assertion results
- Shopify page signals
Merchants are responsible for updating their own cookie policy and privacy notices if their use of GO4 JS Agent requires disclosure or consent under applicable law.
7. Managing cookies
You can control cookies through your browser settings.
Most browsers allow you to delete cookies, block cookies or receive warnings before cookies are stored.
If you block essential cookies, some GO4 features may not work correctly.
This may affect:
- login
- account access
- embedded Shopify app access
- language preferences
- security protections
8. Changes to this Cookie Policy
We may update this Cookie Policy from time to time.
The updated version will be published on this page with a new Last updated date.
9. Contact
DIGILAB EOOD
Bulgaria, Sofia, zh.k. Ilinden, bl. 17, vh. 12
VAT/Bulstat: BG208018721
Contact: hello@go4.biz
Legal review note: This Cookie Policy should be reviewed by qualified legal counsel before final publication.